--- title: Help Centre description: Welcome to the Padder Help Centre – Your go-to resource for clear answers, helpful guides, and expert support. Whether you’re a renter, landlord, or property manager, you’ll find everything you need to get started, manage your coverage, and make the most of Padder’s services. --- [Skip to content](https://help.padder.com#main-content) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=250&height=72&name=Padder%20Logo.png)](https://help.padder.com) - [Help Centre](https://help.padder.com/) - [Claims Centre](https://resources.padder.com/claims) - [Contact support](https://resources.padder.com/support) Open main navigation Close main navigation - [Help Centre](https://help.padder.com/) - [Claims Centre](https://resources.padder.com/claims) - [Contact support](https://resources.padder.com/support) Search the Help Centre - There are no suggestions because the search field is empty. ### [![](https://help.padder.com/hubfs/Tenants.png) Residential Tenant Guides for applying, required documents, pricing, and managing your residential policy.](https://help.padder.com/residential-tenant) ### [![](https://help.padder.com/hubfs/Property%20operator.png) Residential Operator Operator resources for onboarding, tenant applications, policy status, and claims.](https://help.padder.com/residential-operator) ### [![](https://help.padder.com/hubfs/Commercial%20Property%20operator.png) Commercial Operator Padder Lease Protection resources for commercial operators: request steps, timelines and documents.](https://help.padder.com/commercial-operator) - [Terms of use](https://padder.com/terms-of-use/) - [Privacy Policy](https://padder.com/privacy-policy/) - [Privacy Statement](https://resources.padder.com/privacy-statement) - [Disclosure Statement](https://resources.padder.com/disclosure-statement) - [Regulatory Disclosures](https://resources.padder.com/regulatory-disclosures) - [CISRO Conduct Sheet](https://www.cisro-ocra.com/Documents/View/2471) - [Broker Fact Sheet](https://www.ribo.com/wp-content/uploads/2025/01/RIBO_Conduct_Sheet_040622-fact_sheet-1.pdf) - [Contact us](https://resources.padder.com/support) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=180&height=52&name=Padder%20Logo.png "Padder Logo")](https://www.padder.com) Padder Underwriting Inc. is a licensed insurance broker headquartered in Toronto, Ontario. It arranges coverage for tenants and landlords in provinces where it is licensed to offer insurance products. Padder partners with licensed Canadian insurers to provide your coverage. Padder Lease Protection is a warranty, not an insurance policy. Need help? Paddie, our AI chat, is here any time. Our team is on email and phone Monday to Friday, 9am to 5pm ET. Backed by ![Accelerant](https://help.padder.com/hs-fs/hubfs/Accelerant_Backed_By_white_footer.png?width=192&height=34&name=Accelerant_Backed_By_white_footer.png) © 2026 Padder Underwriting Inc. All rights reserved.