--- title: How to check the status of your application description: Sign in at residential.padder.com to see your Padder application status. What Submitted, In review, More info needed, Approved and Checkout mean. image: https://help.padder.com/hubfs/Partner_Brand_Centre/Padder_Link_Preview_1200x630.png --- [Skip to content](https://help.padder.com/how-to-check-the-status-of-your-application#main-content) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=250&height=72&name=Padder%20Logo.png)](https://help.padder.com) - [Help Centre](https://help.padder.com/) - [Renters](https://resources.padder.com/renters) - [Property operators](https://resources.padder.com/) - [Contact support](https://resources.padder.com/support) Open main navigation Close main navigation - [Help Centre](https://help.padder.com/) - [Renters](https://resources.padder.com/renters) - [Property operators](https://resources.padder.com/) - [Contact support](https://resources.padder.com/support) Search the Help Centre - There are no suggestions because the search field is empty. 1. [Padder Help Centre](https://help.padder.com/) 2. [Residential Tenant](https://help.padder.com/residential-tenant) 3. [Applying to Padder: How the Process Works](https://help.padder.com/residential-tenant#applying-to-padder-how-the-process-works) September 19, 2026 # How to check the status of your application ## Sign in to see your progress tracker, what each step means, and what to do while you wait. Sign in to your Padder account at any time to see where your Padder Guarantor application stands. Your application page shows a progress tracker at the top with four steps. Your current step is highlighted and completed steps have a check mark. **The four steps** **1. Application Submitted** We have your answers and your ID. The page says: "Our team is reviewing your information and documents. If anything is missing, we'll reach out." **2. Underwriting** Padder is reviewing your application. The wording on the page does not change between steps 1 and 2, so look at which step is highlighted. **3. Awaiting Leasing Team** We are confirming your lease details with your building's leasing team before we finalize your coverage. The app says this can take anywhere from an hour to a few days. You can help by letting your leasing team know you have applied with Padder. **4. Confirmation & Purchase** You are approved. The page changes to "Your Application Has Been Approved" with a "Proceed to Checkout" button. We also email you. Checkout is three steps: review your coverage and price, sign your Padder Guarantor Agreement, and make your one-time payment. See How checkout works for Padder Guarantor. **If we ask for documents** If we need more documents, we email you and your application page changes to "Documents Requested" with a message from our team and one upload box per document. The progress tracker is hidden while documents are outstanding. Upload each file, then press "Submit Files". Your tracker comes back and shows "Application Submitted" again. That is normal: it tells our team your file is ready for another look. It does not mean you were declined. See Uploading documents to Padder. **After you pay** Once your payment is confirmed your checkout page becomes your receipt. It shows your Guarantor policy number, the premium, tax and total. Your policy document is emailed to you and your landlord, and we notify your leasing team directly. Contact your leasing team for next steps on your lease. **Something look wrong?** Ask Paddie, our chat assistant, in the Help Centre. For anything about your application, email support@padder.com with your name and the address you applied for. For questions about your coverage or policy, email underwriting@padder.com. - [Residential Tenant](https://help.padder.com/residential-tenant#main-content) - [Start Here: About Padder & Your Options](https://help.padder.com/residential-tenant#start-here-about-padder-your-options) - [Padder Credit Builder](https://help.padder.com/residential-tenant#padder-credit-builder) - [Eligibility: Who Padder Is For](https://help.padder.com/residential-tenant#eligibility-who-padder-is-for) - [Coverage & Limits: What’s Protected](https://help.padder.com/residential-tenant#coverage-limits-whats-protected) - [Pricing, Payment & Refunds](https://help.padder.com/residential-tenant#pricing-payment-refunds) - [Applying to Padder: How the Process Works](https://help.padder.com/residential-tenant#applying-to-padder-how-the-process-works) - [Troubleshooting Your Application](https://help.padder.com/residential-tenant#troubleshooting-your-application) - [Your Responsibilities & the Indemnity Agreement](https://help.padder.com/residential-tenant#your-responsibilities-the-indemnity-agreement) - [Managing Your Policy: Changes, Transfers & Reapplying](https://help.padder.com/residential-tenant#managing-your-policy-changes-transfers-reapplying) - [Trust, Safety & Support](https://help.padder.com/residential-tenant#trust-safety-support) - [Frequently Asked Questions](https://help.padder.com/residential-tenant#frequently-asked-questions) - [Residential Operator](https://help.padder.com/residential-operator#main-content) - [Getting Started & Referrals](https://help.padder.com/residential-operator#getting-started-referrals) - [Coverage & Claims](https://help.padder.com/residential-operator#coverage-claims) - [Frequently Asked Questions](https://help.padder.com/residential-operator#frequently-asked-questions) - [Terms of use](https://padder.com/terms-of-use/) - [Privacy Policy](https://padder.com/privacy-policy/) - [Privacy Statement](https://resources.padder.com/privacy-statement) - [Disclosure Statement](https://resources.padder.com/disclosure-statement) - [Regulatory Disclosures](https://resources.padder.com/regulatory-disclosures) - [CISRO Conduct Sheet](https://www.cisro-ocra.com/Documents/View/2471) - [Broker Fact Sheet](https://www.ribo.com/wp-content/uploads/2025/01/RIBO_Conduct_Sheet_040622-fact_sheet-1.pdf) - [Contact us](https://resources.padder.com/support) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=180&height=52&name=Padder%20Logo.png "Padder Logo")](https://www.padder.com) Padder Underwriting Inc. is a licensed insurance broker headquartered in Toronto, Ontario. It arranges coverage for tenants and landlords in provinces where it is licensed to offer insurance products. Padder partners with licensed Canadian insurers to provide your coverage. Need help? Paddie, our AI chat, is here any time. Our team is on email and phone Monday to Friday, 9am to 5pm ET. © 2026 Padder Underwriting Inc. All rights reserved.