--- title: "How Padder works at your properties: Guarantor and Deposit" description: "An operator's overview of Padder Guarantor and Padder Deposit: when to offer each, typical tenant premiums, key limits, where to refer tenants and claim." image: https://help.padder.com/hubfs/Partner_Brand_Centre/Padder_Link_Preview_1200x630.png --- [Skip to content](https://help.padder.com/rent-and-deposit-coverage/operator-overview-lease-coverage-options#main-content) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=250&height=72&name=Padder%20Logo.png)](https://help.padder.com) - [Help Centre](https://help.padder.com/) - [Claims Centre](https://resources.padder.com/claims) - [Contact support](https://resources.padder.com/support) Open main navigation Close main navigation - [Help Centre](https://help.padder.com/) - [Claims Centre](https://resources.padder.com/claims) - [Contact support](https://resources.padder.com/support) Search the Help Centre - There are no suggestions because the search field is empty. 1. [Padder Help Centre](https://help.padder.com/) 2. [Residential Operator](https://help.padder.com/residential-operator) 3. [Getting Started & Referrals](https://help.padder.com/residential-operator#getting-started-referrals) September 19, 2026 # How Padder works at your properties: Guarantor and Deposit ## Padder provides optional tenant-paid insurance products that support lease conversion while providing landlords protection for eligible rent-related losses (subject to policy terms, conditions, and limits). ### What Padder offers (at a glance) - **Padder Guarantor:** approval support and rent coverage when a tenant may benefit from additional backing. - **Padder Deposit:** an alternative to collecting last month's rent where accepted at your property. ### When to use each product **Use Padder Guarantor when** a tenant is a strong candidate whose application may benefit from additional backing under your standard approval process. Padder can support the approval while protecting base rent if a covered default occurs. **Use Padder Deposit when** a tenant is approved or approvable and you want to offer a lower move-in cost by replacing the collection of last month's rent, where accepted. ### Typical pricing (tenant paid) - **Padder Guarantor:** typically a one-time premium of 30% to 130% of one month's base rent (one premium per lease; roommates can split it between themselves). - **Padder Deposit:** typically a one-time premium of 10% to 15% of one month's base rent (one premium per lease; one tenant pays; roommates can split outside Padder). ### Key limitations (both products) - Padder products are always optional and must not be presented as a condition of tenancy. - Padder approval does not override your leasing decision. - Once the lease is signed, the tenant cannot cancel the policy. It stays in force for the tenancy. - Padder Guarantor does not renew. Padder Deposit runs for a three-year initial term, then renews annually up to a maximum of ten years. - Coverage is based on base rent at lease signing and the selected policy limit. Rent increases are not covered. - Padder is not renters insurance. It does not cover tenant belongings. ### Availability by province Padder Guarantor and Padder Deposit are currently available for participating residential properties in Ontario. Padder is working towards availability of both products in Alberta and British Columbia. **Important:** product availability is property specific and depends on regulatory approvals and partner rollout timing. Not all properties in a province are enabled at the same time. ### Next steps - [Operator Process: Referrals and Lease File Completion](https://app.hubspot.com/rent-and-deposit-coverage/operator-process-referrals-and-lease-file-completion) - [Operator Claims and Reimbursement: Processes and Timelines](https://app.hubspot.com/rent-and-deposit-coverage/operator-claims-and-reimbursement-processes-timelines) - [Operator FAQ](https://app.hubspot.com/padder-for-operators-faq) - [Padder for leasing teams](https://resources.padder.com/leasing-teams): which product, what to say, what to send ### Where to submit and get help - Claims Centre: [resources.padder.com/claims](https://resources.padder.com/claims) - Tenant entry point: [resources.padder.com/renters](https://resources.padder.com/renters) - Paddie, our AI chat, is at [help.padder.com](https://help.padder.com/) any time ### Need help? Policy, coverage and claim questions: [underwriting@padder.com](mailto:underwriting@padder.com). Portal or account: [support@padder.com](mailto:support@padder.com). Phone: +1 (289) 536-7111, Monday to Friday, 9:00 AM to 5:00 PM ET. Claims Centre: [resources.padder.com/claims](https://resources.padder.com/claims). - [Residential Tenant](https://help.padder.com/residential-tenant#main-content) - [Start Here: About Padder & Your Options](https://help.padder.com/residential-tenant#start-here-about-padder-your-options) - [Padder Credit Builder](https://help.padder.com/residential-tenant#padder-credit-builder) - [Eligibility: Who Padder Is For](https://help.padder.com/residential-tenant#eligibility-who-padder-is-for) - [Coverage & Limits: What’s Protected](https://help.padder.com/residential-tenant#coverage-limits-whats-protected) - [Pricing, Payment & Refunds](https://help.padder.com/residential-tenant#pricing-payment-refunds) - [Applying to Padder: How the Process Works](https://help.padder.com/residential-tenant#applying-to-padder-how-the-process-works) - [Troubleshooting Your Application](https://help.padder.com/residential-tenant#troubleshooting-your-application) - [Your Responsibilities & the Indemnity Agreement](https://help.padder.com/residential-tenant#your-responsibilities-the-indemnity-agreement) - [Managing Your Policy: Changes, Transfers & Reapplying](https://help.padder.com/residential-tenant#managing-your-policy-changes-transfers-reapplying) - [Trust, Safety & Support](https://help.padder.com/residential-tenant#trust-safety-support) - [Frequently Asked Questions](https://help.padder.com/residential-tenant#frequently-asked-questions) - [Residential Operator](https://help.padder.com/residential-operator#main-content) - [Getting Started & Referrals](https://help.padder.com/residential-operator#getting-started-referrals) - [Coverage & Claims](https://help.padder.com/residential-operator#coverage-claims) - [Frequently Asked Questions](https://help.padder.com/residential-operator#frequently-asked-questions) - [Terms of use](https://padder.com/terms-of-use/) - [Privacy Policy](https://padder.com/privacy-policy/) - [Privacy Statement](https://resources.padder.com/privacy-statement) - [Disclosure Statement](https://resources.padder.com/disclosure-statement) - [Regulatory Disclosures](https://resources.padder.com/regulatory-disclosures) - [CISRO Conduct Sheet](https://www.cisro-ocra.com/Documents/View/2471) - [Broker Fact Sheet](https://www.ribo.com/wp-content/uploads/2025/01/RIBO_Conduct_Sheet_040622-fact_sheet-1.pdf) - [Contact us](https://resources.padder.com/support) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=180&height=52&name=Padder%20Logo.png "Padder Logo")](https://www.padder.com) Padder Underwriting Inc. is a licensed insurance broker headquartered in Toronto, Ontario. It arranges coverage for tenants and landlords in provinces where it is licensed to offer insurance products. Padder partners with licensed Canadian insurers to provide your coverage. Need help? Paddie, our AI chat, is here any time. Our team is on email and phone Monday to Friday, 9am to 5pm ET. © 2026 Padder Underwriting Inc. All rights reserved.