Get Help or Ask a Question
Need help? The fastest way to get support is through Paddie, our AI chatbot in the Help Centre. Paddie can answer common questions and will escalate requests to a human agent when needed.
Our Help Centre and chatbot are available 24/7 for self-serve answers. If your question needs a person, our support team replies Monday to Friday, 8:00 AM–6:00 PM (local time), excluding holidays. We aim to respond as quickly as possible, and may reply outside these hours when available.
Contact Padder Support
You can also email us at: support@padder.com
To protect customer privacy and program integrity, we may not be able to provide factor-by-factor pricing explanations.