How Padder Works (High-Level)
Padder integrates into leasing workflows in a straightforward way:
- Onboarding: a landlord/operator partners with Padder.
- Referral: a tenant is referred by the landlord/operator to apply.
- Application: the tenant completes an application (requirements vary by program and deal type).
- Quote & activation: if approved, the tenant may receive a quote and can choose to proceed (where applicable).
- Lease proceeds as normal: the lease remains the governing agreement between the tenant and landlord/operator.
- If an issue occurs: the relevant claims or reimbursement steps are followed based on the governing documents.
Signing & payment (what to expect)
- Signatures: Padder uses DocuSign for policy and warranty/service agreement signatures (as applicable).
- Payments: where payment is required, Padder processes payments through HubSpot Payments and/or Stripe, depending on the program and workflow.
Good to know
- Coverage, eligibility, and payment obligations are governed by the applicable policy or agreement documents.
- “Rent” is typically defined as base rent only, excluding add-ons like parking, utilities, and other fees.
Where a payout is made, the landlord/operator is the beneficiary, and the tenant(s) may have reimbursement obligations under an indemnity agreement where applicable.