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How to Apply for Padder Guarantor

Here’s what the process looks like from start to finish.

You apply for the unit with the landlord or property manager first. If they refer you to Padder after they've reviewed your application, here's what to do.

1. Visit Padder.com

  • Go to Padder.com and select 'Sign Up' or 'Get Approved'.
  • Select 'Padder Guarantor + Deposit' to begin your application.

2. Create your account and enter lease details

You'll be asked to:

  • Create a secure Padder account using your Google account or email.
  • Share basic details about:
    • Your rental unit (address, unit number)
    • Your lease (monthly base rent, lease start date)
    • Your household (who will be living in the unit)

If you have roommates, you'll be able to add them as co-applicants so the policy covers the full lease.

3. Add roommates (if applicable)

For shared units, if you and your roommates are on the same lease:

  • You'll be prompted to add each roommate to the application (enter their email).
  • Roommates receive an email invite to complete their own application (personal details and documents).
    • Everyone listed on the lease must complete their own application.

There is one Padder Guarantor policy per lease, not one per person.

4. Upload your documents

To get started, you only need to upload:

  • Government-issued photo ID
  • Proof of enrollment, if you indicated you're a full-time or part-time student

You can also optionally provide your SIN so we can run a soft credit check (no impact to your score) quickly and accurately.

That's it for the initial submission. Once our underwriting team reviews your application, they may request additional documents on a case-by-case basis depending on your profile — for example, proof of employment, proof of income, proof of savings, immigration documents, or a Permanent Resident Card. If anything else is needed, we'll let you know directly and you can upload it securely from your phone or computer.

5. Receive your decision

Once all leaseholder applications and documents are complete, Padder reviews your profile and lease details. You'll receive a decision by email: approved, declined, or more info required.

If you're approved, the email will include a link back to your Padder account where your checkout will be ready. We'll also confirm the coverage limits and policy term so you and your landlord know exactly what's protected.

About Padder Deposit. Where available at your building, our underwriting team may include Padder Deposit alongside your Padder Guarantor policy. If it's included, you'll see both products in your checkout summary and sign one combined agreement covering both. You can find more information about Padder Deposit in our separate help centre article.

6. Sign your agreement and pay your premium

When you log back into your Padder account after approval, you'll land on your checkout page. You'll see:

  • A coverage summary with your premium amount, coverage limits, and policy term
  • The agreement to sign
  • Your payment options

Sign the agreement

Click 'Sign Agreement' to open your policy document. To sign, you'll:

  1. Scroll through the entire agreement
  2. Type your full legal name exactly as it appears on your application
  3. Check the box acknowledging the Indemnity Agreement
  4. Click 'Agree & Sign'

The Indemnity Agreement is an important part of the policy. It means that if Padder ever has to pay your landlord on a claim under your policy (for example, if rent goes unpaid), you agree to reimburse Padder directly. Padder Guarantor does not replace your obligation to pay rent — it gives your landlord a guarantee while you remain responsible for paying rent every month under your lease.

If your application is bundled with Padder Deposit, the agreement covers both policies — you sign once, not twice.

If you have co-applicants, each of you signs your own copy of the agreement. Your policy can't activate until everyone has signed.

Pay your premium

Once your agreement is signed, the payment section unlocks. You have two options:

  • Interac e-Transfer (free, recommended). Click 'Generate reference code' and Padder will give you a unique reference code (looks like PADR-XXXX). Send your transfer to payments@padder.com and paste the reference code in the message field. Auto-deposit is enabled — no security question or password needed. Then click 'I've sent the transfer' so we know to look out for it. We'll confirm receipt within 48 hours.
  • Credit or Debit Card. Pay directly through our secure checkout. A small processing fee applies.

Your policy is secured once your payment is confirmed and all leaseholders have signed.

7. Coverage activates on your lease start date

Padder Guarantor does not replace your rent — you still pay rent to your landlord every month as normal.

Here's what happens next:

  • Your landlord receives confirmation that Padder Guarantor is in place for your lease.
  • A copy of your policy is emailed to you and your landlord. You can also download it from your Padder account.
  • Your coverage activates on the lease start date, as long as your lease is fully signed and your Padder agreement is signed and paid.

From there, your policy remains in force for the agreed coverage period (up to 36 months), as long as the lease and policy conditions are met.

If anything in your lease changes (rent, dates, occupants), contact Padder support so we can confirm if your policy needs to be updated or re-issued.