My resident made a mistake on their Padder Guarantor application, how can I have it updated?

If one of your residents made an error while purchasing Padder Guarantor (e.g., used the wrong address or entered an incorrect bond amount), they will not be able to correct the error on their own. To update the information, follow these steps:

1. Leasing Team Verification:

   • Someone from your leasing team needs to verify the changes.

2. Send an Email:

   • Send an email to support@padder.com with the resident’s information (either name or bond ID) and the details that need to be updated.