Payment methods & billing
How to pay for Padder Guarantor or Padder Deposit — accepted methods, timing, and receipts.
For Padder Guarantor and Padder Deposit, you pay through the secure checkout in your Padder account. The premium is paid once for the lease by the primary applicant. All amounts are in CAD.
Accepted payment methods
- Interac e-Transfer (free, recommended). No processing fee. You'll generate a reference code (looks like PADR-XXXX), send your transfer to the address shown at checkout with the code in the message field, and let us know you've sent it. Once we confirm the funds and match them to your reference code, your payment is marked as paid.
- Credit or debit card. A 2.4% processing fee applies. Your card details are handled through our secure checkout.
When you're charged
- e-Transfer: you send the funds manually using the details at checkout. Your payment is marked paid once we've confirmed and matched them — this isn't instant, so allow a little time.
- Card: for Padder Guarantor, a card payment is placed on hold rather than charged right away, and is only completed once every leaseholder on the lease has signed. For a standalone Padder Deposit application (one signer), your card is processed when you complete checkout.
When your policy becomes active
Your policy moves to active once the full premium is paid and everyone on the lease has agreed to the Padder policy terms by signing their agreement.
Receipts
Once your payment is confirmed, you'll receive a receipt by email at the address you used at checkout. When your premium is paid and all agreements are signed, you'll also receive your Padder policy documents for your records. If you ever need another copy of your receipt or policy documents, contact Padder support and we'll resend them.
For the full step-by-step, see How checkout works for Padder Guarantor or How checkout works for Padder Deposit.