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Payment methods & billing

For Padder Guarantor and Padder Deposit, you pay using the secure payment link on your Padder invoice (quote).

Accepted payment methods

We currently accept:

  • Credit / debit cards (via our secure checkout)
  • Apple Pay and Google Pay (where supported)
  • Pre-authorized debit (PAD) – typically available for premiums up to $5,000
  • Wire transfer (bank-to-bank)
  • Interac e-Transfer

Card payments include a 3.4% processing fee.
PAD, wire, and e-Transfer options do not have a processing fee. All amounts are in CAD.

Details for wire and e-Transfer are shown directly on your invoice.

When your card is charged

  • If you pay by card, Apple Pay, Google Pay, or PAD, your payment is usually processed immediately when you submit it through the invoice link.
  • You’ll see the charge on your statement from Padder Underwriting Inc. or our payment processor.

For wire or e-Transfer:

  • Your bank sends the funds to Padder using the details on your invoice.
  • Once Padder confirms the funds have arrived and are matched to your invoice number, your payment is marked as paid in our system.

Your policy only moves to active once:

  1. The full premium is paid, and
  2. You’ve agreed to your Padder Policy terms – either by signing the agreement (e.g., DocuSign) or, where applicable, checking the acceptance box.

How receipts are issued

After payment is confirmed:

  • You’ll receive an email confirmation/receipt for your payment to the email address used during checkout (or attached to your invoice).
  • If multiple roommates make partial payments using the same invoice link, each payer will receive a receipt for their portion.
  • Once your full premium is paid and you’ve agreed to your Padder Policy terms (by signature or, where applicable, checkbox), you’ll receive your Padder policy documents for your records.

If you pay by wire or e-Transfer:

  • You may be asked to email proof of payment (and your invoice number / policy number) to the address listed on your invoice so we can match it quickly.
  • After we confirm the funds, we’ll update your invoice to Paid and email you a receipt.

If you ever need an updated copy of your invoice, receipt, or policy documentation, you can contact Padder support and we’ll resend everything you need.