Skip to content
  • There are no suggestions because the search field is empty.

Operator Process: Becoming a Padder Partner

Padder partners with landlords and operators to integrate Padder Guarantor and/or Padder Deposit into leasing workflows, with an onboarding process designed for fast rollout and minimal operational lift.

How to become a Padder partner

To get started, contact: info@padder.com

Padder is currently working with institutional landlords and is actively working toward wider availability for landlords of all sizes as soon as possible.

What we mean by “institutional landlord”

An institutional landlord is typically a landlord/operator that owns or manages rental housing at portfolio scale and uses professional, standardized operating processes (leasing, operations, finance, and compliance). Examples include REITs, large property management companies, and portfolio owners operating multiple buildings.

Eligibility may vary by product and property.

IMPORTANT: If you’re unsure whether your portfolio is eligible today, contact info@padder.com and we’ll confirm next steps.

Onboarding process (step-by-step)

  1. Introduction meeting (CSM + Account Manager)
    Once you decide Padder is the solution you’re looking for, Padder schedules an introduction meeting with your:
    1. Customer Success Manager (CSM), and
    2. Account Manager (Sales Rep)
    to confirm how the products you want fit into your workflows, the properties you want to enable, and your rollout timelines.
  2. Provide your property onboarding list + designated property contacts
    Share the list of properties you’d like to onboard. For each property, provide:
    1. Property type(s) (residential / commercial / mixed)
    2. Full property address (excluding unit names/numbers)
    3. Number of units operated/owned at the address
    4. Year built
    5. Nickname/marketing name
    6. Legal name (as applicable)
  3. Share the list of designated contacts at each property who will communicate with Padder, including:
    1. Name
    2. Email
    3. Phone number
    4. Role/title
    5. Who should be contacted for what purpose at each property (e.g., referrals vs. portfolio administration vs. claims)
  4. Padder onboards your portfolio (Padder completes the setup)
    Padder completes the onboarding of your portfolio to the platform on your behalf based on the information you provide.
  5. Leasing team enablement (training scheduled)
    Once your portfolio is added, Padder will schedule training with leasing team members so they can begin referring tenants to:
    1. Padder Guarantor, and/or
    2. Padder Deposit
    depending on what your properties will accept.

Product acceptance is flexible

  1. You can choose to accept Padder Guarantor, Padder Deposit, or both. 
  2. Rollout can be staged based on your timeline and operational preferences.

Time-to-value (when buildings go live)

Once your portfolio is added to the Padder platform, Padder will email your decision-makers confirming the enabled buildings are live and you can begin referring tenants immediately—even before leasing team training—so you can start seeing value as soon as possible.

IMPORTANT: Padder products are optional tenant-paid insurance products and should never be presented as a condition of tenancy.