What If I Want to Dispute the Amount My Property Says I Owe?

If you want to dispute the amount your property says you owe, follow these steps:

1. Review Final Account Statement:

   • Check the final account statement provided by your property upon move-out for any charges you wish to dispute.

2. Contact Your Property:

   • Address your concerns directly with your property management. Discuss and clarify any discrepancies or charges you believe are incorrect.

3. Communicate Adjustments:

   • If any adjustments need to be made to the claim or owed amount, your property should communicate these changes to the assigned claims adjuster at Padder.

4. Handling Overpayments:

   • In cases where Padder has issued an overpayment, you will need to reimburse Padder before any adjustments can be made to your owed balance.

Steps to Follow:

• Dispute Process:

  • Contact your property management to dispute any charges.
  • Ensure they update the claims adjuster with any corrections.

• Reimbursement:

  • If an overpayment by Padder has occurred, arrange for reimbursement to Padder before finalizing any adjustments.