Why Am I Being Collected On After Moving Out with Padder Guarantor?

You might be collected on for the following reasons:

1. Unpaid Balances Submitted to Padder:

   • If you did not pay your community directly and they submitted a claim to Padder, we or our third-party collections agency will attempt to collect that amount up to the claim amount.

2. Outstanding Balances Over the Padder Bond Amount:

   • If you have an outstanding balance that exceeds the Padder Bond amount, your community will send that excess amount through their own collection agency.

Next Steps:

• Verify the Claim: Check if the claim amount submitted to Padder matches the outstanding balance you owe.
• Address Errors: If you believe you are being collected on in error, contact your property manager directly. Ask your property manager to inform Padder of any errors.