Reset your Padder password (Tenant or Landlord/Operator)

Tenants: Reset your password

1. Go to the Tenant sign-in page: https://residential.padder.com/auth/tenant/signin

2. Select Forgot your password?

3. Enter the email address linked to your Padder account

4. Follow the prompt to receive a one-time passcode (OTP) and/or a password reset link

5. Complete the reset and sign in again

Landlords/Operators: Reset your password

1. Go to the Landlord/Operator sign-in page: https://residential.padder.com/auth/landlord/signin

2. Select Forgot your password?

3. Enter the email address linked to your Padder account

4. Follow the prompt to receive a one-time passcode (OTP) and/or a password reset link

5. Complete the reset and sign in again

If you don’t receive the email

• Check spam/junk folders

• Confirm you entered the same email your Padder account uses

• Wait a few minutes and try again

Commercial accounts (important)

Commercial tenants and commercial landlords/operators do not currently use the Padder platform. No account should have been created at this time.

Need help?

Start with Paddie in the Help Centre (24/7). If your question needs a human, it will be escalated Mon–Fri, 8:00 a.m.–6:00 p.m. ET.

You can also email support@padder.com with the email you tried to use and a screenshot of what you’re seeing.