--- title: How to use the Weekly Snapshot email description: The Padder Weekly Snapshot lists every applicant in progress at your buildings each Monday. What each stage means, spotting stalled files, opting out. image: https://help.padder.com/hubfs/Partner_Brand_Centre/Padder_Link_Preview_1200x630.png --- [Skip to content](https://help.padder.com/weekly-snapshot-email#main-content) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=250&height=72&name=Padder%20Logo.png)](https://help.padder.com) - [Help Centre](https://help.padder.com/) - [Claims Centre](https://resources.padder.com/claims) - [Contact support](https://resources.padder.com/support) Open main navigation Close main navigation - [Help Centre](https://help.padder.com/) - [Claims Centre](https://resources.padder.com/claims) - [Contact support](https://resources.padder.com/support) Search the Help Centre - There are no suggestions because the search field is empty. 1. [Padder Help Centre](https://help.padder.com/) 2. [Residential Operator](https://help.padder.com/residential-operator) 3. [Getting Started & Referrals](https://help.padder.com/residential-operator#getting-started-referrals) September 22, 2026 # How to use the Weekly Snapshot email ## A Monday-morning summary of every applicant in progress at your building(s). What's in it, what each application stage means, and how to use it. In short: every Monday at 10:00 a.m. ET, Padder sends your team one email summarising every applicant currently in progress at your building(s). No action is required, but a quick scan helps you spot stalled applicants and keep things moving. The email comes from [underwriting@padder.com](mailto:underwriting@padder.com) with the subject line "Padder Weekly Snapshot". The list of applications appears in the body of the email. Applicants who have not yet started an application do not appear. Applicants whose applications have been fully closed out also do not appear. ### What the snapshot shows #### For each applicant you see: - Building name and unit number - Applicant name and email - Application stage, showing where the applicant is in Padder's process - Deal Approve Date, populated once Padder has approved the application - Monthly rent and lease start date, as supplied by the applicant ### What the application stages mean #### Active stages - **Application Tracking:** The applicant is filling out the questionnaire or uploading documents and ID. - **Awaiting Applicants:** We're waiting on an additional applicant or requested documents. - **Underwriting:** The application is submitted and under review by our team. - **Awaiting Leasing Team** The application has passed review and is awaiting the leasing team's confirmation of leasing details to move it forward. - **In Checkout:** The applicant has been quoted and is reviewing their options. - **Signature/Payment Requested:** Signature and payment have been requested to complete checkout. - **Checkout Complete:** The applicant has completed checkout; the policy is being issued. - **Policy Issued:** The policy is bound and active. #### Closed stages (these drop off future snapshots) - **Withdrawn (Abandoned):** The applicant did not complete the application or document upload. - **Withdrawn (Checkout):** The applicant was quoted but chose not to proceed. - **Closed:** The application is closed and no longer active. - **Rejected:** The application was not approved. Once an applicant reaches Policy Issued, or any closed stage (Withdrawn, Closed or Rejected), they drop off future snapshots. ### How to use the snapshot 1. **Spot stalled applicants.** Scan for applicants who keep appearing week after week, especially those sitting in Signature/Payment Requested or In Checkout. Padder sends its own reminders to applicants in these stages, but a nudge from your team often gets them moving faster. 2. **Confirm everything still looks right.** Lease details are normally confirmed earlier, when the assigned underwriter reaches out during the Underwriting stage. By the time an applicant appears in the snapshot, the information shown should match what your team confirmed. If something looks off, such as a unit number, monthly rent or lease start date that does not match your records, reply to the snapshot and Padder's team will correct the application. 3. **Keep tabs on new applicants.** The snapshot is a quick way to confirm which of your prospective tenants have actually started a Padder application. Anyone mid-process is listed, along with their stage. ![Padder\_Weekly\_Snapshot\_Email\_example](https://help.padder.com/hs-fs/hubfs/Padder_Weekly_Snapshot_Email_example.png?width=500&height=778&name=Padder_Weekly_Snapshot_Email_example.png) ### Can I opt out of the Weekly Snapshot? Yes. Reply to any snapshot from [underwriting@padder.com](mailto:underwriting@padder.com) and ask to be removed. **One thing worth knowing first:** the snapshot is currently the only proactive update you receive on applicants in the earlier stages (Application Tracking, Awaiting Applicants). Once an application reaches Underwriting, Padder opens direct communication on that application. Until then, the snapshot is where you see them. ### Need help? Policy, coverage and claim questions: [underwriting@padder.com](mailto:underwriting@padder.com). Portal or account: [support@padder.com](mailto:support@padder.com). Phone: +1 (289) 536-7111, Monday to Friday, 9:00 AM to 5:00 PM ET. Claims Centre: resources.padder.com/claims. - [Residential Tenant](https://help.padder.com/residential-tenant#main-content) - [Start Here: About Padder & Your Options](https://help.padder.com/residential-tenant#start-here-about-padder-your-options) - [Padder Credit Builder](https://help.padder.com/residential-tenant#padder-credit-builder) - [Eligibility: Who Padder Is For](https://help.padder.com/residential-tenant#eligibility-who-padder-is-for) - [Coverage & Limits: What’s Protected](https://help.padder.com/residential-tenant#coverage-limits-whats-protected) - [Pricing, Payment & Refunds](https://help.padder.com/residential-tenant#pricing-payment-refunds) - [Applying to Padder: How the Process Works](https://help.padder.com/residential-tenant#applying-to-padder-how-the-process-works) - [Troubleshooting Your Application](https://help.padder.com/residential-tenant#troubleshooting-your-application) - [Your Responsibilities & the Indemnity Agreement](https://help.padder.com/residential-tenant#your-responsibilities-the-indemnity-agreement) - [Managing Your Policy: Changes, Transfers & Reapplying](https://help.padder.com/residential-tenant#managing-your-policy-changes-transfers-reapplying) - [Trust, Safety & Support](https://help.padder.com/residential-tenant#trust-safety-support) - [Frequently Asked Questions](https://help.padder.com/residential-tenant#frequently-asked-questions) - [Residential Operator](https://help.padder.com/residential-operator#main-content) - [Getting Started & Referrals](https://help.padder.com/residential-operator#getting-started-referrals) - [Coverage & Claims](https://help.padder.com/residential-operator#coverage-claims) - [Frequently Asked Questions](https://help.padder.com/residential-operator#frequently-asked-questions) - [Terms of use](https://padder.com/terms-of-use/) - [Privacy Policy](https://padder.com/privacy-policy/) - [Privacy Statement](https://resources.padder.com/privacy-statement) - [Disclosure Statement](https://resources.padder.com/disclosure-statement) - [Regulatory Disclosures](https://resources.padder.com/regulatory-disclosures) - [CISRO Conduct Sheet](https://www.cisro-ocra.com/Documents/View/2471) - [Broker Fact Sheet](https://www.ribo.com/wp-content/uploads/2025/01/RIBO_Conduct_Sheet_040622-fact_sheet-1.pdf) - [Contact us](https://resources.padder.com/support) [![Padder Logo](https://help.padder.com/hs-fs/hubfs/Padder%20Logo.png?width=180&height=52&name=Padder%20Logo.png "Padder Logo")](https://www.padder.com) Padder Underwriting Inc. is a licensed insurance broker headquartered in Toronto, Ontario. It arranges coverage for tenants and landlords in provinces where it is licensed to offer insurance products. Padder partners with licensed Canadian insurers to provide your coverage. Need help? Paddie, our AI chat, is here any time. Our team is on email and phone Monday to Friday, 9am to 5pm ET. © 2026 Padder Underwriting Inc. All rights reserved.