Using the Padder Weekly Snapshot email
A Monday-morning summary of every applicant in progress at your building(s). What's in it, what each application stage means, and how to use it.
Using the Padder Weekly Snapshot email
In short: Every Monday at 10:00 a.m. ET, Padder sends your team a single email summarizing every applicant currently in progress for your building(s). No action is required, but a quick scan helps you spot stalled applicants and keep things moving.
The email comes from underwriting@padder.com with the subject line Padder Weekly Snapshot. The list of applications appears in the body of the email.
Applicants who haven't yet started an application won't appear in the snapshot. Applicants whose applications have been fully closed out also won't appear.
What the snapshot shows
For each applicant, you'll see:
- Building name and unit number
- Applicant name and email
- Application stage, showing where the applicant is in Padder's process
- Deal Approve Date, populated once Padder has approved an applicant's application
- Monthly rent and lease start date, as supplied by the applicant in their application
What the application stages mean
- Application Tracking. The applicant has started an application but hasn't yet submitted it. Padder is monitoring progress; underwriting hasn't begun.
- Underwriting. A completed application is in review. The assigned underwriter will typically reach out to your leasing team within 4 hours of receiving the application to confirm the lease details the applicant provided. A coverage decision usually follows within 24 business hours of all household members completing their applications.
- Awaiting Applicants. The application is waiting on one or more co-applicants in the household to complete their application before Padder can finalize the review.
- Signature/Payment Requested. The applicant has been approved and Padder has requested their signature and payment.
- In Checkout. The applicant is actively working through checkout (signing and paying).
- Checkout Complete. The applicant has finished checkout and Padder is finalizing the policy.
- Policy Issued. Coverage is in place.
- Rejected. The application was declined.
- Closed. The application has been closed. This can happen if the applicant chose not to proceed, didn't complete checkout in time, or for another reason.
Once an applicant reaches Policy Issued, Rejected, or Closed, they'll drop off future snapshots.
How to use the snapshot
Most operator teams use the weekly snapshot for three things.
Spot stalled applicants
Scan for applicants who keep appearing week after week, especially those sitting in Signature/Payment Requested or In Checkout. Padder sends its own reminders to applicants in these stages, but a nudge from your team often gets them moving faster.
Confirm everything still looks right
Lease details are normally confirmed earlier in the process, when the assigned underwriter reaches out during the Underwriting stage. By the time an applicant appears in the snapshot, the information shown should match what your team confirmed.
If something does look off, such as a unit number, monthly rent, or lease start date that doesn't match your records, reply to the snapshot and Padder's team will correct the application.
Keep tabs on new applicants
The snapshot is a quick way to confirm which of your prospective tenants have actually started a Padder application. Anyone mid-process will be listed, along with the stage they're at.
Can I opt out of the Weekly Snapshot?
Yes. Reply to any snapshot from underwriting@padder.com and ask to be removed.
One thing worth knowing first. The snapshot is currently the only proactive update you'll receive on applicants in the earlier stages of the process (Application Tracking, Awaiting Applicants). Once an application reaches Underwriting, Padder opens direct communication on that specific application. Until then, the snapshot is where you'll see them.