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What If My Reimbursement Request Is Denied?

If your request is denied, Padder will inform you and support you through the next steps.


What to Expect:

  • Detailed Reasoning:
    • You will receive an explanation for the denial.
  • Appeal Instructions:
    • Clear steps will be provided on how to submit an appeal.

Appeals Process:

  • Submission Deadline:
    • Appeals must be submitted within 5 business days of receiving the denial.
  • Special Circumstances:
    • Appeals citing special circumstances will be evaluated on a case-by-case basis.
  • Outcome Notification:
    • Appeal outcomes will be communicated within 3 business days.

Padder is committed to transparency in handling requests and appeals. For assistance, contact Padder Support.