Information Required to Submit an Initial Reimbursement Request

Prepare the following documents (accepted formats: PDF, CSV, JPG, PNG):

Lease Agreement:
The original signed lease.
Additional Documentation:
- Up-to-date Ledger: Details of rent payments and outstanding balances.
- Remedial Action Specific Documentation: The documents specified in Padder’s instructions based on your chosen remedial action.

**Padder may request additional documentation. Your assigned representative will provide detailed instructions throughout the process.**

Accepted Formats: PDF, CSV, JPG, PNG.
File Quality: Ensure all files are clear, complete, and properly labelled to avoid delays.

Owner/Operator Information:
Provide your first name, last name, and email address.
Renter Information:
Provide the renter’s first and last name, and your Padder Guarantee ID/Program ID.
Unit Details:
Include the full address as shown in the lease.
Request Details:
- Start Date of Unpaid Rent: The original due date.
- End Date of Unpaid Rent: The official end date of the lease.
- Unpaid Rent Amount: Total unpaid rent, excluding additional charges.
- Remedial Actions Start Date: When the remedial actions began.
- Additional Comments: Any relevant details or context supporting your claim.
Additional Unpaid Amounts (if applicable):
Provide totals for any unpaid:
- Damages
- Utilities
- Amenities
- Penalties
- Other charges

By ensuring all required information and documentation is provided accurately and on time, you help expedite the reimbursement process.

For further assistance, please contact Padder Support.

When requesting reimbursement for rental income losses, please provide the following details and documentation.