Information Required to Submit an Final Reimbursement Request

Required Documentation

Prepare the following documents (accepted formats: PDF, CSV, JPG, PNG):

• Remedial Action Specific Documentation: (as specified in Padder’s instructions)
  • Lease Agreement: The original lease document.
  • Finalised Ledger: Details of rent payments and outstanding balances.
  • Finalised Move-Out Statement: Details of charges, payments, and any amounts owed or refundable.
  • Proof of Relisting: Screenshots, photos, or documents showing the unit was re-listed.
  • New Lease Agreement: If the property is re-rented, include the new lease.
  • Proof of Vacancy Costs: Invoices, court documents, or financial statements.
  • Proof of Legal and Remedial Action Fees: Invoices, court documents, or financial statements.
  • Additional Documents: Any other supporting evidence, including updated unpaid amounts.

Documentation Submission Guidelines

• Accepted Formats: PDF, CSV, JPG, PNG.
• File Quality: Ensure all files are clear, complete, and properly labelled to avoid delays.

Form Details

• Owner/Operator Information:
  Provide your first name, last name, and email address.

• Unit Details:
  Include the full address as shown in the lease.

• Renter Information:
  Provide the renter’s first and last name, and your Padder Guarantee ID/Program ID.

• Request Details:

  • Total Unpaid Rent Amount: Total rental income losses, include: pre-filing and post-filing amounts that we not paid by the tenant.
  • Total Vacancy Costs: Total rental income loss during the vacancy.
  • Total Legal and Remedial Action Fees: Total fees incurred during the unit repossession process.
  • Additional Comments: Any other relevant details to support your request.
• Up-to-date Additional Unpaid Amounts (if applicable):
  Provide totals for any unpaid:
  
  • • Damages
    • Utilities
    • Amenities
    • Penalties
    • Other charges

By providing all required information and documentation accurately and on time, you help expedite the reimbursement process.

For further assistance, please contact Padder Support.