Information Required to Finalize Your Reimbursement Request

Required Documentation

• Accepted file formats: JPG, JPEG, PNG, PDF, HEIC, XLS, XLSX: 
• File Quality: Ensure all files are clear, complete, and properly labelled to avoid delays.

For All Reimbursement Requests:

• Finalized Rent Ledger: A detailed record of all rent payments received and outstanding balances.
• Proof of Re-Listing Efforts: Screenshots, photos, or documents showing the unit was actively re-listed (e.g., rental listings, emails to brokers or prospective tenants).
• Proof of Legal Fees (if applicable): Invoices, court documents, or financial records related to legal action taken.
• New Lease Agreement (if applicable): A copy of the new lease if the property has been re-rented.
• Additional Supporting Documents: Any updated or supplementary documentation supporting your request (e.g., revised arrears, damages, or unpaid charges).

Remedial Action–Specific Documentation

Additional documents based on your selected course of action:

• Distrant

  • Original signed lease agreement

• • Copy of notice to tenant regarding distraint proceedings

• • Bailiff’s report detailing seized items and valuation

• • Proof of auction (proceeds, sales records, dates)

• • Accounting records showing application of proceeds and deductions (e.g., bailiff fees)

• • Records of Communication: Emails or notices showing attempts to resolve arrears prior to distraint

• Bankruptcy or Insolvency
  

  • Statement of amounts recovered from the tenant’s estate

  • Documentation of lease outcome:

    • Lease Disclaimer

    • Lease Assignment

    • Lease Continuation

Form Details

Please have the following ready when finalizing your reimbursement request:

• Padder Reimbursement Request ID: The ID provided by Padder via email after your Tenant Default Notification Form was submitted.

• Request Details:

  • Total Unpaid Rent Amount: Include all pre- and post-filing arrears not recovered from the tenant.
  • Total Vacancy Costs (if applicable): Rent losses during the vacancy period after tenant default or lease termination.
  • Total Legal Fees(if applicable): Legal costs related to eviction, dispute resolution, or proceedings.
  • Additional Unpaid Amounts (if applicable): Provide totals for:
    • Damages
    • Utilities
    • Amenities
    • Penalties
    • Other lease-related charges
  • Additional Comments: Any further context to support your reimbursement request.

By submitting complete and accurate documentation, you’ll help ensure a faster processing time and a smoother experience.

For further assistance, please contact Padder Support.