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What is the first step to follow when a resident who purchased Padder Guarantor moves out of your community?

When a resident who purchased Padder Guarantor moves out, follow these steps:

  1. Document the Move-Out Process:

    • Follow your normal move-out procedures.
    • Document any damages with photos.
  2. Send the Final Account Statement:

    • Prepare and send the resident their final account statement.
    • Include details of any damages, owed rent, owed utilities, and general move-out costs, just as you would if they had put down a traditional refundable deposit.

Reminder: Even with Padder Guarantor, residents are still responsible for treating their unit with care and leaving the community in good financial standing, similar to a refundable deposit scenario.