How checkout works for Padder Guarantor
How signing and payment work when you check out your Padder Guarantor policy.
When your application is approved, your application page shows "Your Application Has Been Approved" and a "Proceed to Checkout" button. We also email you. Before checkout you are offered Padder Credit Builder. It is optional; choose "Not now" to skip, and you can turn it on later from the checkout page. The checkout page shows your coverage summary, a Sign Agreement step, a Payment step that stays locked until you have signed, and a summary of your premium, 8% Ontario Retail Sales Tax and total. Here's how signing and payment work. For the full application flow, see How to Apply for Padder Guarantor (Padder Guarantor + Deposit).
Everyone signs before payment unlocks
Each person on the lease signs their own copy of the agreement. Payment only unlocks once everyone has signed. If you're a co-applicant, you sign your copy and then you'll see a screen letting you know it's waiting for the primary applicant to complete payment. There's nothing more you need to do. To sign, scroll to the end of the agreement, type your name exactly as it appears on your application, tick the acknowledgement box and press "Agree & Sign".
Who pays
There's one premium for the lease, paid once by the primary applicant. Co-applicants aren't charged separately.
How the primary applicant pays
- Interac e-Transfer (free, recommended). Click 'Generate reference code' for your unique code (looks like PADR-XXXX). Send your transfer to payments@padder.com with the code in the message field. Auto-deposit is on, so no security question is needed. Click 'I've sent the transfer', and we'll confirm receipt within 48 hours.
- Credit or debit card. Pay through secure checkout. A 2.4% processing fee applies. The amount is placed on hold rather than charged right away, and is only completed once everyone on the lease has signed.
If checkout says pricing is still being prepared
That means our team is finalizing your quote. Check back shortly and your payment options will be ready.
Once payment is complete
Your policy is issued and your checkout page becomes your receipt with your Guarantor policy number. Your policy document is emailed to you and your landlord, and we notify your leasing team.
Waiting on a roommate?
Payment can't go through until everyone on the lease has signed their copy. If someone still needs to sign, they'll need to complete it first. Email support@padder.com if you're stuck.