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What Is the Padder Guarantor Applicant Update Email?

This email provides a quick status update on tenants who’ve applied for Padder Guarantor at your property. It helps you monitor progress and support applicants through the final steps.

You’ll receive this email each week. No action is required—but it’s a helpful tool to speed up approvals.

What’s Included?

You’ll see tenants who:

  • Started but haven’t completed their application
  • Were approved but haven’t finalized their agreement

Note: Tenants who haven’t started or who are fully complete won’t appear.

How You Can Help

  1. Provide Missing Lease Info — If lease details (start/end date, rent) are missing, the tenant can’t activate coverage.
    1. Reply to the email with:
      1. Tenant name(s)
      2. Lease start + end date
      3. Monthly rent amount
  2. Correct Lease Details — If any lease info is wrong (e.g. unit #, rent), reply with the updated information.
  3. Track New and Stalled Applicants
    1. Use the list to spot:
    2. Tenants who haven’t finished applying
    3. Delays in payment or signing—Reach out directly to help move them forward.

Understanding Statuses

Status Meaning
Pending Completed Application Tenant started but hasn’t finished the application
Pending Co-Tenant Co-applicant(s) still needs to apply
Under Review Application received, decision coming within 1 business day
Approved Approved but missing lease details
Signature / Payment / ID Needed Final step—awaiting signature, payment, or ID upload
Want to stop receiving these?

Reply to the email and ask to be removed. Just note—without these updates, you’ll only get a notification after full tenant completion.